Make it $500 and we'll call it even. We're not dealing with just a
lack of an install and thus a refund on that price, we're talking
about the delivery of an improperly functioning product and the
troubleshooting / repair thereof tacked on top of an install. My
hourly rate is a little pricier than yours, and while making forward
progress on learning how to use and maintain a spa is on my nickel,
getting it up and running in the first place is on yours.
Thanks,
-e
James Arjuna writes:
> Erik; I'll have $150 refunded to your credit card for your extra
> participation in the delivery.
> Jim
-- Erik Selberg "I get by with a little help selberg@cs.washington.edu from my friends." http://www.cs.washington.edu/homes/selberg
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