Re: hot springs spas

From: Erik W. Selberg (selberg@cs.washington.edu)
Date: Sat May 27 2000 - 20:13:09 PDT


James Arjuna writes:

> --=-=-=

> Eric; If you are interested in seeing some of our spas in person, we
> have customers in the Seattle area, at least the last time I checked they
> would be willing to show their spas.

That would be great!

> We also recommend people fly in and see them here. We get customers
> about once every other week end flying in to test them out. I may sound
> silly, but it isn't. The spas are that much better for less.

Hmmm. Tempting, esp. since my fiancee has an uncle & aunt out there.
Although we hadn't planned on seeing them until Christmas. :)

> We do not recommend getting a 115 volt spa for several reasons. The
> largest pump a 115 V spa can use is 1.5 HP 115V It is good for six spa
> jets. or 10 if you use some small jets.
> The heater will not keep the spa hot. You can't have parties in a 115V
> spa. It takes about 4 hours to reheat after a 4 degree drop in temp
> (300 gallons). That can mean after 1/2 hour and you are done.
> The pump on high speed and the heater can not run at the same time.
> When you turn on the jets the heater is off. The heater on a 20 amp
> spa is 1500 watts the same as the largest plug in electric space heater
> you by over at K Mart. It is 12.5 Amps. The pump on High is 13 Amps.
> Can't run 25.5 amps on a 20 amp receptacle. So the heater is off when
> the jets are on.

> Because the spa runs at a very high amperage, you have to have a
> dedicated circuit for the spa. This usually means you will have to hire
> an electrician, or find a circuit and disconnect all the other
> receptacles on the breaker.

Ah. That'll be fun... looks like I need to figure out how to run some
wire then. Or at least get a quote for one.

Heh... looks like you write the same way I do. :) Let me digest what's
below, and let me see what makes the most sense.

Thanks!
-e

> A large spa is terrible on 115V a small one is just functional.

> We have spas from less than $3k up to $10,500 for the Platinum Super
> Custom Fallsburg.

> The prices are shown at http://www.spaspecialist.com/havenspaprices.html
> The Emerald spas http://www.spaspecialist.com/emprices.html

> The [Image] indicates the items included in the complete package
> price. The upper right price on the spa is the price of the spa only
> with shipping no delivery etc. The middle price on the right is the
> complete package, that most people get, when they look around and think
> about it. It is a tremendous deal! The bottom right price is the
> "apples to apples" or what other dealers usually offer = spa, cover,
> delivery, startup kit.

> If you have any questions about the prices, please let me know.

> The "E" series spa http://www.spaspecialist.com/eseries.html

> We like coming to Washington, except during rush hour. I lived in
> Tacoma for about three months in 1960's went to the Worlds Fair there in
> Seattle. I was 13 then. Lived in Seattle in 1970. It was a sleepy
> community with a run down "down town" area and poor economy then. When
> I went back last year, twice, to deliver spas, I could not believe the
> changes, nor the traffic.

> One of the nicest new models we have is the Harbor. It is great! One
> of the tough jobs I have is "official spa tester", someone has to do
> it! The Harbor seats plenty of people and has better therapy than
> most of the "high end" spas with two pumps. It is a great all round spa
> and is great for intertaining.

> I do everything possible to keep the water flowing smoothly and free from
> restrictions. This is why our one water pump and one air pump spas are
> so strong in jet action.

> If you are looking for the "ultimate" spa. The Super Custom Platinum
> Fallsburg is it. There is no other spa on earth like it. It is $896
> more than the Platinum Fallsburg. The Super Custom Fallsburg is without
> the speakers, CD, Fiberoptic lights and the second topside. It does have
> the most wonderful jet action there is.

> One of the things about having a message board is that customers can also
> publish gripes if they want. We have had several customers post but that
> was about two months ago. I have an archive of messages, but have not
> set up the archive CGI script yet.

> When the "jerks" come on the board, and start cussing, and getting ugly,
> it has made it difficult for our customers to post. I finally had to
> lay out the rules at the top of the message board.

> I get a lot of spa people upset. After I get them nailed into a corner
> with engineering and design concepts, they start cussing and typing in
> all caps with lots of insults and "you idiot's". I am hoping to tame
> the board so that my customers will want to post on there.

> Boy it looks like I am writing another book. By the way have you
> ordered your copy of "How Spas Are Made"? 9.95 plus 2 S and H 11.95
> refundable with spa purchase.

> To order just send me a credit card number in several emails. Here is
> how to do it. this is safer than sending the card in a "secure server".

> Type out the first four numbers. ie four four six five,
> Next email six, three, five, zero, zero, zero, five, one

> Next email one, two, three, four, January two thousand and three.

> We have people who order spas this way.

> Thanks again for the opportunity.

> Jim Arjuna
> The Spa Specialist Inc.
> 555 Alter St. #19A
> Broomfield, CO 80020
> 303-404-AAAH (2224)
> toll free 1-888-478-2224
> http://www.spaspecialist.com
> jim@spaspecialist.com

> Customer's very informative
> web site http://www.sonic.net/~alsdy/

> Erik W. Selberg wrote:

>> Hey Jim,
>>
>> Thanks for the quick reply! Was reading your message board and
>> checking out your site in the interim. Just a random note on your
>> question a few weeks back of "Why not buy on the Internet?" --- Carl
>> Nitz hit it on the head. Anything that costs a significant amount of
>> $$ (both in cash and time / effort) is something you'll likely want to
>> touch, kick the tires, etc. However, looks like you're doing the right
>> stuff in terms of customer service execution, which is how you help
>> get over the fear of buying over the Internet (at least that's what my
>> Amazon buddies tell me, and they seem to be doing well enough :).
>> E-mail, lots of poop on a website, etc. The message board is an
>> excellent thing. One thing I might also suggest is a message board for
>> each spa you sell, letting your customers rave and occasionally rant
>> about things.
>>
>> Anyway, yup, I'm in WA state... Seattle, actually. Just recently got
>> the house, and am slowly getting the hot tub bug and just beginning
>> the investigation. Went to Home Despot today and looked at some
>> Jacuzzi things, then a HS dealer. Then I did my standard Web searching
>> & found your site and some big warnings. :)
>>
>> So, let me now let you know what I am looking for. Something on the
>> order of 7' - 8' square, low maint, and fairly idiot-proof. I'm not
>> that adverse to repairing things myself (still have my '71 Satellite),
>> but if there are two obvious ways to fix something, I'll often pick
>> the wrong one the first time. The "would likes" include low power
>> consumption when idle, quiet idle, and constant temp / fast heating.
>> Ideally 115v so I'm not running electrical wire anywhere. The main
>> uses for the tub will be social gatherings of other 20/30-something
>> couples, so 4s and 6s.
>>
>> So, whatcha got for me? I saw you raving about the Fallsburg, and it
>> seems folks like the Springville well enough. Haven't checked out the
>> Emeralds, as the nearest dealer is 2 hours away, but I'm guessing
>> those are comparable as well.
>>
>> Thanks,
>> -e

> --=-=-=
> Content-Type: multipart/related; boundary="==-=-="

> --==-=-=
> Content-Type: text/html

> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
> <HTML>
> Eric;&nbsp;&nbsp; If you are interested in seeing some of our spas in person,
> we have customers in the Seattle area, at least the last time I checked
> they would be willing to show their spas.
> <P>We also recommend people fly in and see them here.&nbsp;&nbsp;&nbsp;
> We get customers about once every other week end flying in to test them
> out.&nbsp;&nbsp; I may sound silly, but it isn't.&nbsp;&nbsp;&nbsp; The
> spas are that much better for less.
> <P>We do not recommend getting a 115 volt spa for several reasons.&nbsp;&nbsp;&nbsp;
> The largest pump a 115 V spa can use is 1.5 HP 115V It is good for six
> spa jets. or 10 if you&nbsp; use some small jets.
> <BR>The heater will not keep the spa hot.&nbsp;&nbsp; You can't have parties
> in a 115V spa.&nbsp;&nbsp; It takes about 4 hours to reheat after a 4 degree
> drop in temp (300 gallons).&nbsp; That can mean after 1/2 hour and you
> are done.
> <BR>The pump on high speed and the heater can not run at the same time.&nbsp;&nbsp;
> When you turn on the jets the heater is off.&nbsp;&nbsp;&nbsp; The heater
> on a 20 amp spa is 1500 watts the same as the largest plug in electric
> space heater you by over at K Mart.&nbsp; It is 12.5 Amps.&nbsp; The pump
> on High is 13 Amps.&nbsp; Can't run 25.5 amps on a 20 amp receptacle.&nbsp;
> So the heater is off when the jets are on.
> <P>Because the spa runs at a very high amperage, you have to have a dedicated
> circuit for the spa.&nbsp; This usually means you will have to hire an
> electrician, or find a circuit and disconnect all the other receptacles
> on the breaker.
> <P>A large spa is terrible on 115V a small one is just functional.
> <P>We have spas from less than $3k up to $10,500 for the Platinum Super
> Custom Fallsburg.
> <P>The prices are shown at <A HREF="http://www.spaspecialist.com/havenspaprices.html">http://www.spaspecialist.com/havenspaprices.html>
> <BR>The Emerald spas <A HREF="
http://www.spaspecialist.com/emprices.html">http://www.spaspecialist.com/emprices.html>
> <P>The&nbsp;<IMG SRC="cid:
part1.39308AFA.A74FB584@earthlink.net" BORDER=0 HEIGHT=15 WIDTH=15>
> indicates the items included in the complete package price.&nbsp;&nbsp;&nbsp;
> The upper right price on the spa is the price of the spa only with shipping
> no delivery etc.&nbsp;&nbsp; The middle price on the right is the complete
> package, that most people get, when they look around and think about it.&nbsp;
> It is a tremendous deal!&nbsp; The bottom right price is the "apples to
> apples" or what other dealers usually offer = spa, cover, delivery, startup
> kit.
> <P>If you have any questions about the prices, please let me know.
> <P>The "E" series spa <A HREF="http://www.spaspecialist.com/eseries.html">http://www.spaspecialist.com/eseries.html>
> <P>We like coming to Washington, except during rush hour.&nbsp;&nbsp; I
> lived in Tacoma for about three months in 1960's went to the Worlds Fair
> there in Seattle.&nbsp; I was 13 then.&nbsp; Lived in Seattle in 1970.&nbsp;
> It was a sleepy community with a run down&nbsp; "down town" area and poor
> economy then.&nbsp; When I went back last year, twice, to deliver spas,
> I could not believe the changes, nor the traffic.
> <P>One of the nicest new models we have is the Harbor.&nbsp;&nbsp; It is
> great!&nbsp;&nbsp;&nbsp; One of the tough jobs I have is "official spa
> tester",&nbsp;&nbsp; someone has to do it!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
> The Harbor seats plenty of people and has&nbsp; better therapy than most
> of the "high end" spas with two pumps.&nbsp; It is a great all round spa
> and is great for intertaining.
> <P>I do everything possible to keep the water flowing smoothly and free
> from restrictions.&nbsp; This is why our one water pump and one air pump
> spas are so strong in jet action.
> <P>If you are looking for the "ultimate" spa.&nbsp; The Super Custom Platinum
> Fallsburg is it.&nbsp; There is no other spa on earth like it.&nbsp; It
> is $896 more than the Platinum Fallsburg.&nbsp; The Super Custom Fallsburg
> is without the speakers, CD, Fiberoptic lights and the second topside.&nbsp;
> It does have the most wonderful jet action there is.
> <BR>&nbsp;
> <P>One of the things about having a message board is that customers can
> also publish gripes if they want.&nbsp; We have had several customers post
> but that was about two months ago.&nbsp;&nbsp;&nbsp; I have an archive
> of messages, but have not set up the archive CGI script yet.
> <P>When the "jerks" come on the board, and start cussing, and getting ugly,
> it has made it difficult for our customers to post.&nbsp;&nbsp; I finally
> had to lay out the rules at the top of the message board.
> <P>I get a lot of spa people upset.&nbsp;&nbsp; After I get them nailed
> into a corner with engineering and design concepts, they&nbsp; start cussing
> and typing in all caps with lots of insults and "you idiot's".&nbsp;&nbsp;
> I am hoping to tame the board so that my customers will want to post on
> there.
> <P>Boy it looks like I am writing another book.&nbsp;&nbsp; By the way
> have you ordered your copy of "How Spas Are Made"?&nbsp;&nbsp; 9.95 plus
> 2 S and H&nbsp; 11.95&nbsp; refundable with spa purchase.
> <P>To order just send me a credit card number in several emails.&nbsp;&nbsp;&nbsp;&nbsp;
> Here is how to do it.&nbsp;&nbsp; this is safer than sending the card in
> a "secure server".
> <P>Type out the first four numbers.&nbsp;&nbsp;&nbsp;&nbsp; ie&nbsp;&nbsp;&nbsp;&nbsp;
> four four six five,
> <BR>Next email&nbsp;&nbsp;&nbsp; six, three, five, zero,&nbsp;&nbsp;&nbsp;
> zero, zero, five, one
> <P>Next email one, two, three, four,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
> January two thousand and three.
> <P>We have people who order spas this way.
> <BR>&nbsp;
> <BR>&nbsp;
> <P>Thanks again for the opportunity.
> <BR>&nbsp;
> <BR>&nbsp;
> <BR>&nbsp;
> <BR>&nbsp;
> <P>Jim Arjuna
> <BR>The Spa Specialist Inc.
> <BR>555 Alter St. #19A
> <BR>Broomfield, CO&nbsp; 80020
> <BR>303-404-AAAH (2224)
> <BR>toll free 1-888-478-2224
> <BR><A HREF="
http://www.spaspecialist.com">http://www.spaspecialist.com>
> <BR>
jim@spaspecialist.com
> <P>Customer's very informative
> <BR>web site <A HREF="http://www.sonic.net/~alsdy/">http://www.sonic.net/~alsdy/>
> <BR>&nbsp;
> <BR>&nbsp;
> <BR>&nbsp;
> <BR>&nbsp;
> <BR>&nbsp;
> <P>Erik W. Selberg wrote:
> <BLOCKQUOTE TYPE=CITE>Hey Jim,
> <P>Thanks for the quick reply! Was reading your message board and
> <BR>checking out your site in the interim. Just a random note on your
> <BR>question a few weeks back of "Why not buy on the Internet?" --- Carl
> <BR>Nitz hit it on the head. Anything that costs a significant amount of
> <BR>$$ (both in cash and time / effort) is something you'll likely want
> to
> <BR>touch, kick the tires, etc. However, looks like you're doing the right
> <BR>stuff in terms of customer service execution, which is how you help
> <BR>get over the fear of buying over the Internet (at least that's what
> my
> <BR>Amazon buddies tell me, and they seem to be doing well enough :).
> <BR>E-mail, lots of poop on a website, etc. The message board is an
> <BR>excellent thing. One thing I might also suggest is a message board
> for
> <BR>each spa you sell, letting your customers rave and occasionally rant
> <BR>about things.
> <P>Anyway, yup, I'm in WA state... Seattle, actually. Just recently got
> <BR>the house, and am slowly getting the hot tub bug and just beginning
> <BR>the investigation. Went to Home Despot today and looked at some
> <BR>Jacuzzi things, then a HS dealer. Then I did my standard Web searching
> <BR>&amp; found your site and some big warnings. :)
> <P>So, let me now let you know what I am looking for. Something on the
> <BR>order of 7' - 8' square, low maint, and fairly idiot-proof. I'm not
> <BR>that adverse to repairing things myself (still have my '71 Satellite),
> <BR>but if there are two obvious ways to fix something, I'll often pick
> <BR>the wrong one the first time. The "would likes" include low power
> <BR>consumption when idle, quiet idle, and constant temp / fast heating.
> <BR>Ideally 115v so I'm not running electrical wire anywhere. The main
> <BR>uses for the tub will be social gatherings of other 20/30-something
> <BR>couples, so 4s and 6s.
> <P>So, whatcha got for me? I saw you raving about the Fallsburg, and it
> <BR>seems folks like the Springville well enough. Haven't checked out the
> <BR>Emeralds, as the nearest dealer is 2 hours away, but I'm guessing
> <BR>those are comparable as well.
> <P>Thanks,
> <BR>-e</BLOCKQUOTE>
> </HTML>

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> --=-=-=--

-- 
				Erik Selberg
"I get by with a little help	selberg@cs.washington.edu
 from my friends."		http://www.cs.washington.edu/homes/selberg



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