Hey Jim,
Thanks for the quick reply! Was reading your message board and
checking out your site in the interim. Just a random note on your
question a few weeks back of "Why not buy on the Internet?" --- Carl
Nitz hit it on the head. Anything that costs a significant amount of
$$ (both in cash and time / effort) is something you'll likely want to
touch, kick the tires, etc. However, looks like you're doing the right
stuff in terms of customer service execution, which is how you help
get over the fear of buying over the Internet (at least that's what my
Amazon buddies tell me, and they seem to be doing well enough :).
E-mail, lots of poop on a website, etc. The message board is an
excellent thing. One thing I might also suggest is a message board for
each spa you sell, letting your customers rave and occasionally rant
about things.
Anyway, yup, I'm in WA state... Seattle, actually. Just recently got
the house, and am slowly getting the hot tub bug and just beginning
the investigation. Went to Home Despot today and looked at some
Jacuzzi things, then a HS dealer. Then I did my standard Web searching
& found your site and some big warnings. :)
So, let me now let you know what I am looking for. Something on the
order of 7' - 8' square, low maint, and fairly idiot-proof. I'm not
that adverse to repairing things myself (still have my '71 Satellite),
but if there are two obvious ways to fix something, I'll often pick
the wrong one the first time. The "would likes" include low power
consumption when idle, quiet idle, and constant temp / fast heating.
Ideally 115v so I'm not running electrical wire anywhere. The main
uses for the tub will be social gatherings of other 20/30-something
couples, so 4s and 6s.
So, whatcha got for me? I saw you raving about the Fallsburg, and it
seems folks like the Springville well enough. Haven't checked out the
Emeralds, as the nearest dealer is 2 hours away, but I'm guessing
those are comparable as well.
Thanks,
-e
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